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Privacy Policy

Last updated: 27 October 2026

This policy explains what information VENOM STUDIOS (“we”, “us”) collects when you use this website, why we collect it, and the choices you have.

1. Information we collect

• Account details: your name and email address when you create an artist account, and your password (stored in encrypted form by our sign-in provider; we never see it).
• Messages and files you send us: enquiries, and anything you type or upload to DEE AI, such as text, images or audio.
• DEE AI chat history: saved to your account so you can come back to earlier chats.
• Payment details: payments are handled by our payment partner. We do not see or store your card, UPI or bank details. We only receive confirmation of the payment and its reference.
• Basic technical data: browser type, device and approximate usage data that hosting and security tools record automatically, and small settings stored in your browser (for example, your preferences).

2. How we use it

• To create and secure your account and show your artist dashboard.
• To reply to enquiries, deliver services, courses and files you have purchased, and confirm payments.
• To generate DEE AI replies and keep your chat history.
• To keep the website safe, fix problems and prevent misuse.

We do not sell your personal information.

3. Who we share it with

Only service providers needed to run the site: Supabase (accounts and data storage), Cloudflare (website hosting), Google (to process DEE AI messages and attachments and generate replies), and our payment gateway provider (payments). They process data on our behalf under their own privacy terms. We may also disclose information if required by law.

4. DEE AI

DEE AI is an AI assistant and can make mistakes. Please do not share passwords, bank details or other sensitive information in the chat. Anything you send, including attachments, is passed to our AI provider to produce a reply.

5. Your choices

• You can ask us to correct or delete your account and chat history by contacting us below.
• You can delete chats from within DEE AI where that option is available.

6. Security and retention

We use reputable providers and encrypted connections. No system is perfectly secure, so please use a strong, unique password. We keep your information while your account is active and as needed for legal and accounting purposes.

7. Children

This site is not meant for children under 13, and we do not knowingly collect their information.

8. Changes

We may update this policy. The date at the top shows when it last changed.